Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you (“Customer,” “you”) and ONI (“we,” “us,” “our”), operating at oni.bot. They govern your access to and use of Oni.bot (“Oni” or “the Service”).

Oni gives you a workspace with AI teammates, led by a teammate called Oni, that do tasks for you on a cloud computer with a browser and desktop. You can watch them work, take control of the computer, connect apps they can use, and approve or deny their actions. By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

• Service — Oni, including the web app, the cloud computers, teammates, alerts, text messages, and related infrastructure.
• Workspace — Your space within the Service, with its members, teammates, connected apps and one cloud computer.
• Teammate — An AI agent in your workspace that carries out tasks using your Model Account and the tools you grant it.
• Model Account — Your own account with an AI model provider (such as ChatGPT from OpenAI, or a Claude API key from Anthropic) that you connect to run your teammates.
• Customer Data — Any content you or your teammates submit, upload, create or receive through the Service, including chats, files, task results, and data from connected apps.

To use the Service you must create an account and provide accurate, complete information. You must be at least 16 years old and able to form a binding contract. You are responsible for safeguarding your account and everything that happens in your workspace. You must notify us promptly at support@oni.bot if you suspect unauthorized access.

You may not create accounts on behalf of others without their consent, or create multiple accounts to get around limits of the Service.

Teammates run on your own Model Account. We do not resell model access or run your teammates on an account of our own. You are responsible for your Model Account: its charges, its usage limits, and following your provider’s terms and policies. When your provider’s limit is reached or your connection expires, teammates wait until access returns or you reconnect.

Task content is sent to your provider so teammates can work, and your provider handles it under its own terms and privacy policy. We are not responsible for your provider’s service, availability, or handling of your data.

Teammates act on your behalf: they browse websites, use the cloud computer, and use the apps and tools you grant them. Depending on your workspace settings, some actions run without asking and are recorded in the activity log, while others wait for your approval. You can watch any task, take control of the computer, deny or cancel work, and make your settings stricter.

AI teammates can make mistakes. Review their work and the actions you approve, especially before anything is sent, bought, deleted or shared. You are responsible for the instructions you give, the actions you approve or allow to run without asking, and the results of tasks done for you, including following the terms of the websites and services your teammates use.

Connected apps. When you connect an app (such as Gmail) or add a remote MCP server, you authorize Oni to access it on your behalf so teammates can do the tasks you give them. A connected account is private to you unless you share it with your workspace. Only connect accounts you are allowed to use. Your use of each app remains subject to that app’s own terms. You can disconnect at any time, which stops later access.

Saved logins. When you save a website login, you authorize Oni to enter it into the sites you allow when a teammate needs to sign in. Saved logins are encrypted and are never shown to the AI model. Only save logins you are authorized to use.

What you receive. If you opt in, Oni sends text messages from your teammates to your own mobile number about the work you asked for: progress updates, questions that need your answer, requests to approve an action, results, and alerts from your inbox watches. You opt in under Settings, Alerts, by entering your mobile number, ticking the opt-in box, and confirming a code we text you. Opting in is not a condition of using the Service.

Frequency and cost. Message frequency varies with your teammates’ activity. Message and data rates may apply.

Opting out and help. Reply STOP to any message to stop receiving texts; we will send one message confirming you are unsubscribed. Reply START to resubscribe. Reply HELP for help, or contact support@oni.bot.

Your number. Tell us if you change or give up your mobile number, and turn texts off or update the number in Settings. Carriers are not liable for delayed or undelivered messages.

Privacy. Mobile numbers and SMS opt-in and consent data are not sold or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle text message data.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right.
• Upload, create or send content that is unlawful, defamatory, obscene, or infringes on intellectual property rights.
• Send spam or unsolicited messages, or harass, impersonate or deceive others.
• Access accounts, systems or data you are not authorized to use, or get around security or access controls of any website or service.
• Attempt to gain unauthorized access to other workspaces, accounts, or our internal systems, including from the cloud computer.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Interfere with or disrupt the integrity or performance of the Service, including through denial-of-service attacks, abuse of rate limits, or injection of malicious payloads.
• Use the cloud computer for activity unrelated to your tasks that harms the Service or others, such as cryptocurrency mining or attacking other systems.
• Resell, sublicense, or redistribute access to the Service without prior written agreement.
• Use the Service to build a competing product that substantially replicates its core functionality.

We reserve the right to suspend or terminate accounts that violate this policy, with or without notice depending on severity.

Ownership. You retain all rights to your Customer Data, including the results your teammates produce for you. We do not claim ownership of it. You grant us a limited license to store, process and transmit Customer Data solely to provide the Service to you.

Storage. Customer Data is stored in our databases, our file storage and your workspace’s cloud computer. Each workspace’s data is kept separate, and each cloud computer runs on its own private network. We implement reasonable technical and organizational measures to protect your data, but no system is perfectly secure.

No training on your data. We do not use Customer Data to train AI models or for any purpose unrelated to providing the Service. Your model provider’s handling of data sent to it is governed by your agreement with that provider.

Deletion. When you delete data through the Service or close your account, we will remove your Customer Data from active systems within 30 days. Residual copies may persist in backups for up to 90 days before being purged.

Disclosure. We will not disclose Customer Data to third parties except (a) to the service providers that run the Service and to the providers and apps you connect, as described in our Privacy Policy, (b) with your consent, (c) to comply with a valid legal process, or (d) to protect the rights, safety, or property of ONI, our users, or the public.

Our Privacy Policy explains in more detail how we collect and use personal information, including Google user data.

The Service, including its design, source code, documentation, branding, and underlying technology, is owned by ONI and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

You may use the ONI and Oni.bot names solely to identify your use of the Service. You may not use our trademarks in a way that suggests endorsement or affiliation without written permission.

We do not currently charge for the Service. You pay your model provider directly for your Model Account, under your agreement with it.

If we introduce paid plans, we will tell you the prices and terms before you are charged, and you will not be charged unless you choose a paid plan.

We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. The Service is provided on an “as is” and “as available” basis. We may perform scheduled maintenance with reasonable advance notice when possible. The Service also depends on your model provider and the apps you connect, which we do not control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. If we discontinue the Service entirely, we will provide at least 30 days’ notice and a reasonable opportunity to export your data.

To the maximum extent permitted by applicable law:

• ONI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of the Service.
• Our total aggregate liability for any claims arising under these Terms shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.
• We are not liable for any loss or damage resulting from (i) your failure to maintain the security of your account, (ii) content or data you or your teammates submit to the Service, (iii) actions taken by teammates that you approved or allowed to run without asking, or (iv) your model provider, connected apps, MCP servers, or other third-party services.

These limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless ONI, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service.
• Your violation of these Terms.
• Your Customer Data, including any claim that it infringes or misappropriates a third party’s intellectual property or other rights.
• Actions taken by teammates in your workspace on your instructions or with your approval.

By you. You may stop using the Service and close your account at any time by contacting support@oni.bot.

By us. We may suspend or terminate your account if you breach these Terms, if required by law, or if we reasonably believe your use poses a risk to the Service or other users. Where practical, we will provide notice and an opportunity to cure the breach before termination.

Effect of termination. Upon termination, your right to use the Service ceases immediately and your teammates, routines and connections stop. We will retain your Customer Data for 30 days post-termination to allow for export, after which it will be deleted in accordance with Section 9.

Sections 9 (Data Handling), 10 (Intellectual Property), 13 (Limitation of Liability), 14 (Indemnification), and 17 (Governing Law) survive termination.

We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice on the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and close your account.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

If you have questions about these Terms, please contact us:

• Email: legal@oni.bot
• Support: support@oni.bot
• Web: oni.bot